Last update: 22 May 2018

Looking after the personal data you share is hugely important to us. This privacy policy has been compiled to help you better understand the personal data we collect, how and why we use personal data, how we share your information, how we protect it and the rights you have when it comes to your personal data.

What this policy covers

This policy applies to the site and all products offered by Lisson Gallery Limited and explains:

  • The type of personal data that we collect and where it is stored
  • How and why we collect and use your personal data
  • How we use cookies and similar technologies
  • How we use personal data to contact and interact with you
  • How and why we share your personal information
  • How we use data collected during recruitment
  • How we protect personal data
  • How to contact us

This policy also applies if you contact us or we contact you about our services.

Personal data we collect

When you subscribe to our newsletter, complete a form on our website or create an account with the gallery, you may provide us with:

  • Your personal details, including but not limited to your name, postal and billing address, email address, phone number, professional detail sand personal interests

When you browse our website, we may collect:

  • Information on your online browsing behaviour
  • Information about the devices you have used

When you contact us or we contact you, we may collect:

  • Details of the emails and other digital communications we send to you that you open, including any links in them that you click on and the links that you then visit on our website
  • Details of such correspondence

The personal data that we collect from you is transferred to, and stored at, a destination outside the European Economic Area (“EEA”). It may also be processed by staff operating outside the EEA who work for us or our associated companies. Such staff may be engaged in, among other things, the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

How we use your personal data

We collect, store and process your personal data to improve your experience with the gallery and provide the goods and services you require

Uses made of the information we collect:

  • For administration and maintenance of the website
  • To provide you with the information that you have requested from us (including receipt of marketing emails or other information)
  • To respond to queries raised by you
  • To carry out obligations arising from contracts entered into between you and us
  • To ensure compliance with our terms of use
  • To comply with legal obligations or for the protection and enforcement of legal rights; and
  • In connection with any sale of our business or assets

Contact and interaction with you

If you sign up to our newsletter or complete a form on our website, you are giving us permission to store data about you and interact with you to provide the information you requested. Contact can take place over the phone, email, by post or through social media.

  • To help us better understand the information you would like to receive, you can always update your email marketing preferences by clicking here
  • To unsubscribe from receiving future marketing emails, you can follow the instructions at the bottom of each email and we will promptly remove you from all bulk correspondence, although you may receive emails from individuals

Please contact us using the details below if you would like to be removed from ALL correspondence from the gallery.

Sharing personal data

We will never sell or trade your personal data to outside parties. This does not include information sharing with any associated companies or service providers who assist us in operating our website, conducting our business or serving our users, so long as those parties agree to keep this information confidential. We may also release information when its release is appropriate to comply with the law.

Cookies and similar technologies

Cookies are small data files that allow a website to collect and store a range of data on your desktop computer, laptop or mobile device. We use cookies and similar technologies (e.g., tags) on our website to distinguish you from other users, helping us to personalise and improve your experience of our website and the gallery.

We use cookies to:

  • Understand how our website is being used, for example, by telling us if you get an error message when you browse
  • Understand and save your preferences and contact details so you do not have to submit this information twice
  • Measure the effectiveness of our marketing communications, for example by telling us if you have opened a marketing email that we have sent you
  • Help us compile data about site traffic and site interaction so that we can offer better site experiences and tools in the future. We may use trusted third-party services, like Google Analytics, that track this information on our behalf

Some cookies are necessary so you should not disable these if you want to be able to use all the features of our website. You can disable cookies but this may affect your full experience of the website.

Data collected during the recruitment process

Lisson Gallery is committed to protecting the privacy and confidentiality of its candidates and to upholding the data protection principles in accordance with the General Data Protection Regulations 2018. Personal data will be processed in accordance with rights of the data subjects under this act.

In order to operate the Lisson Gallery recruitment process, we will collect and store personal information you submit as part of the application process. By submitting your personal information, you are consenting to Lisson Gallery holding and using it in accordance with this policy. The policy is subject to change, and any changes will be notified on this page. We recommend that you check the Privacy Statement each time you submit an application.

The personal data you provide in your application and as part of the recruitment process will only be held and processed for the purpose of the selection processes of Lisson Gallery and in connection with any subsequent employment or placement, unless otherwise indicated. Unsuccessful applicant data will be held for no more than 12 months before being deleted and/or destroyed in order that we can respond to statutory reporting requests.

By submitting your personal data and application, you:

  • declare that you have read, understood and accepted the statements set out in this statement
  • are declaring that the information given in the application is complete and true to the best of your knowledge, and understand that deliberate omissions and incorrect statements could lead to your application being rejected or to your dismissal
  • are giving your consent to the processing of the information contained in this application and any other personal data you may provide separately in the manner and to the extent described
  • are authorising Lisson Gallery to verify or have verified on their behalf all statements contained in this application and to make any necessary reference checks.

How we protect your data

We implement a variety of security measures to maintain the safety of your personal information

  • We use computer firewalls and physical, electronic and procedural safeguards in connection with the collection, storage and disclosure of personal data
  • We use Malware scanning. Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible
  • All communications between your browser and our website are encrypted
  • Your personal information is contained behind secured networks and is only accessible by a limited number of employees who have special access rights to such systems and who are required to keep the information confidential
  • All employees of the gallery have received extensive training on data protection. Training on data protection has been built into our core training curriculum

Whilst we take appropriate technical and organisational measures to safeguard your personal data, we cannot guarantee the security of the data you transmit to the website or to us by email. Once we have received your information, we will store it in electronic and physical records maintained by us and use strict procedures and security features to prevent unauthorised access.

How to contact us

We want to make sure that the personal data we hold about you is accurate and up-to-date.

Under General Data Protection Regulation (GDPR), effective from 25 May 2018, you have the right to see the personal data we hold about you.

If you would like to receive the personal data we hold about you, or if you believe it to be incorrect, please write to:

Lisson Gallery
67 Lisson Street
London NW1 5DA

You can also email us on contact@lissongallery.com or call us on +44 207 724 2739 

We reserve the right to change this policy at any time, so please check back regularly to keep informed of updates.

We use cookies on our website to improve your experience. You can find out why by reading our privacy policy. By continuing to browse our site you agree to our use of cookies Privacy Policy